Help Desk

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boomerang books help desk

Help Desk

Please take a look at the following help topics and hopefully you can find the answer to your question here.


If you have a specific order or book query, or you cannot find the answer to your question, then contact us via telephone on 1300 36 33 32 or via our online contact form.


First Time Visitors
Welcome to Boomerang Books.  Let us show you around...
Membership Benefits
Become a Member - it's free, quick and there are some great benefits!
How to Buy Books
Detailed instructions about how to buy books at Boomerang Books
Security
Information about the security of your personal details, credit card information and the website in general
Book Availability
Information about book availability, back order books and order status updates
Pricing
Information about pricing and GST
Available Book Formats
An explanation of the types of book formats available from Boomerang Books
Use of Promotional Codes and Gift Vouchers
How to use a promotional voucher code or a gift voucher on Boomerang Books
Gift Wrapping
Have your books professionally gift wrapped
Payment Methods
Information about your payment options when you buy from Boomerang Books
Delivery and Freight Information
Information about delivery times and postage and handling fees for your books
Tracking and managing your order
How to get an update on where your books are
Cancellations, Returns and Guarantees
Our policy about order cancellations and returning items to us after purchase
Bulk Book Orders
Information about the procedure and discounts available for ordering books in bulk
Community and the Environment
How Boomerang Books contributes to the community and the environment
For Authors and Publishers
Information about Boomerang Books for authors and publishers
Privacy Policy
Information about how Boomerang Books uses your personal information
Terms of Use
Users of the Boomerang Books website are bound by these Terms of Use
Copyright
Our copyright policy
 
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